Sharpen Your Skills

The question typically sounds like this ? in our Great Plains CustomerID is different from bank customer ID. This is right, but each check has Bank Account Number and Bank Routine Number, identifying the customer, all you need to do is ? carefully review first processing and enter this customer info, or open it here: Cards>>Sales>>Lockbox Bank Details ? and next time you get check from this customer ? lockbox will catch and identify it. This is true even in the case of hand written check.

? Invoice Number Matching. This is a bit tricky question, and you can?t catch invoice number from hand written check. However when we are talking about large businesses ? these checks have invoices printed. If you bank has so-called Automatic Clearinghouse (ACH) lockbox file format ? it can provide invoice number line if the check is issued by corporate or midsize established business. In the case of ACH header will have prefix 6 and line prefix 4.

? No Invoice Number Matching. This is still OK if you have a lot of small customers with one or few outstanding invoices. In this case ? use autoapply method.
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